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Cookie Policy

PRIVACY NOTICE

1. Introduction

PT. LSP PDP Indonesia is committed to protecting your privacy and personal data. This privacy notice explains how we collect, use, disclose, and protect your information when you use our website, mobile applications, or services (collectively referred to as the "Services")

Please read this privacy notice carefully. By using our services, you consent to the data practices described in this notice. We will process your personal data in accordance with the provisions of Law Number 27 of 2022 concerning Personal Data Protection ("PDP Law") and other applicable laws and regulations.

2. Data Controller

The Data Controller for your Personal Data is:

PT. LSP PDP Indonesia
Plaza Marein Lt. 10,
Jalan Jenderal Sudirman No. 78,
Jakarta Selatan 12910, Indonesia
Email: info@lsppdpindonesia.id
Phone Number: +62 21 2168 4282

3. Information That We Collect

We may collect the following categories of personal data

· Personal Identifiers: Name, Email Address, Phone Number, Date of Birth, National Identity Number, Passport Number.
· Account Information: Username, Password, Display Picture
· Financial Information: Payment Card Information (Which we pass directly to our payment processor and do not store on our servers)
Technical Data: IP Address, Browser Type, Operating System, Browsing Behaviour on our Services, and Cookies (please see our seperate cookie policy for further details).
· Sensitive Personal Data: In limited situations and only with your explicit consent, we may collect certain sensitive data such as health information, religious beliefs, or biometric data where necessary for specific services (for example, health app functionality). We will always seek your seperate, explicit consent for this.

4. How We Use Your Information (Purposes of Processing)

We use your personal data for the following purposes, based on the legal grounds set forth in article 20 of the Personal Data Protection Law.

· To Perform The Contract: Creating and managing your account, processing your transactions, and delivering the products or services you requested.
WIth your consent: To send you marketing and promotional communications (you may choose to stop receiving them at any time); to process sensitive personal data.
· To Fulfill Legal Obligations: To comply with tax reporting requirements, regulatory requests, or other legal obligations.
· For Our Legitimate Interests: Operating, Maintaining, and Improving Our Services, Protecting the security of our systems and usage, and preventing fraud.

Purposes of Processing (Under Personal Data Protection Laws): Account creation and service provision (performance of a contract), sending marketing emails (consent), compliance with financial regulations (legal obligation), and website traffic analysis to improve user experience (legitimate interests).

5. How We Share Your Information

We may share your personal data with the following categories of third parties, solely for the purposes described above:

· Service Providers: We engage trusted third parties to perform functions on our behalf, such as cloud storage, payment processing, data analysis, and customer support. These parties are contractually bound to protect your data and process it only in accordance with our instructions.
· Legal and Regulatory Authorities: If required by law, or to protect our rights, your safety, or the safety of others.
· Business Transfer: In connection with a merger, sale of company assets, financing, or acquisition of all or part of our business by another company.

6. National Data Transfer

Your personal data may be transferred to and processed in countries other than Indonesia. We will only transfer your data to countries deemed by Indonesian authorities to provide an adequate level of data protection, or based on lawful transfer mechanisms that ensure such protection (e.g., standard contractual clauses).

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting equipments. Thereafter, we will securely delete or anonymize your data. Our retention periods are determined based on the nature of the data and the purposes of its processing.

Your RIghts Under PDP Law

As a data subject, you have the following rights regarding your personal data:

· RIght of Access: You have the right to request access to and obtain a copy of the personal data we hold about you.
· Right to Rectification: You have the right to request the correction of inaccurate and incomplete personal data.
· Right to Erasure ("Right to be Forgotten"): You have the right to request the deletion of your personal data under certain circumstances.
· Right to Withdraw Consent: If processing is based on your consent, you may with draw it at anytime. The withdrawal of consent does not affect the lawfulness of processing based on consent prior to such withdrawal.
· Right to Object: You have the right to object to the processing of your personal data based on our legitimate interests.
· Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another data controller.

To exercise these rights, please contact us using the details listed in Section 2 (Data Controller).

9. Data Security

We implement appropriate technical and organizational security measures to protect the security of your personal data, including protection against unauthorized or unlawful processing as well as against accidential loss, destruction, or damage. However, no method of transmission over the internet or electronic storage is completely secure (100%), and we cannot guarantee its absolute security.

10. Changes to this Privacy Notice

We may update this privacy notice from time to time . Updated versions will be indicated by an update to the "Effective Date" at the top of this page. We encourage you to review this privacy notice periodically to stay informed about how we protect your information.